- support@teletouch.com.my
- Call Us: 1700 81 8833
Follow UsProduct Packages
| Product | Super Call 60 | Super Pack 240 |
|---|---|---|
| Monthly Rental | RM60 | RM240 |
| Call Rates | RM0.10 | RM0.10 |
| Free Minutes to All Operators | 300 minutes | 1200 minutes |
| Free Talk Time to Branches | 500 minutes | 2000 minutes |
| Number of Line(s) | 1 | 4 |
| Refundable Deposit | RM400 | RM1600 |
| Contract | 24 Months | 24 Months |
| Equipment Warranty | Lifetime | Lifetime |
| Installation | Free | Free |
All to provide you with the best, most economical, telecom solutions
HOW COST SAVING WITH TeleTouch
(Rates comparison with current major telco)
Malaysia Fixed Lines
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Band A (25km - 50km)
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Band B (50km - 150km)
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Band C (Exceeding 150km)
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Band D (Sabah & Sarawak)
Malaysia Mobile
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Local Mobile
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Adjacent Mobile
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Non adjacent Mobile
International Calls
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China Fixed & Mobile
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Indonesia Fixed & Mobile
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Japan Fixed Line
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Japan Mobile
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Singapore Fixed & Mobile
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Thailand Fixed & Mobile
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USA Fixed & Mobile
FREQUENTLY ASKED QUESTIONS
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1. What is this package all about?
It is a package that offers discount on Fixed Line Rental, Mobile, STD and IDD calls. It is applicable for any business users. -
2. Is this package required to use auto dialers?
No. We are riding on Mobile Operator Network to offer our packages and value added services. We will install our Fixed Wireless Terminal at your Key Phone/PBX system, or use our standalone Desktop phone/Deck phone. -
3. What is its’ advantages? Why should I subscribe to this package?
• This package offer cheaper Line rental
• This package provides competitive rates on Mobile phone, STD and IDD calls
• Avoid hassles posed by auto-dialers
• Assured quality of service (QOS) on call quality
• Single stage dialing (direct dial), as compare to other service providers using VoIP gateway require two stage dialing.
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4. Will there be a penalty for termination of service from the current service provider (ASP)?
No. Most service provider will not impose any penalty on termination of their services, you will need to serve a notice period to the current provider (ASP) in order for them to remove the auto-dialers or LCR programming. -
5. What is the savings like?
• As low as RM0.08 per minute on STD calls and Malaysia Mobile
• As low as RM0.09 per minute on IDD calls to the selected countries
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6. Can I use TeleTouch service for FAX or Credit Card Terminal?
No. Our package is only applicable for Voice services. -
7. Do we need to pay any deposit?
No. Most service provider will not impose any penalty on termination of their services, you will need to serve a notice period to the current provider (ASP) in order for them to remove the auto-dialers or LCR programming. -
8. Is there any minimum contract period?
No.
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9. When could I start enjoying this package?
Upon approval of your application, it will take less than 7 working days to activate your lines. -
10. Is there any disruption of existing service should I sign up this package?
No. -
11. Could I maintain my existing Fixed Line number (Hunting number)?
Yes, you can maintain your existing hunting number for incoming call purpose, all the outgoing calls which you like to enjoy the discount will route through TeleTouch services. -
12. Can I have a free trial on this package?
No, but we strongly recommend you to sign up this package and try out our quality of service (QOS). If you are not satisfied with our QOS, you can terminate our service anytime. -
13. What is the credit terms (postpaid services) provided by TeleTouch?
TeleTouch will provide 21 days credit terms for all its’ postpaid services. -
14. What will happen to the service if outstanding amount is overdue to TeleTouch?
TeleTouch will suspend your account, and all incoming and outgoing calls using our services will be barred. -
15. If I want to have hunting line feature, what is the minimum number of lines I have to sign up?
In order to have hunting lines feature, minimum you need to sign up 3 lines and above. TeleTouch will only issue one (1) fixed line number (pilot number), all incoming calls to the number will have hunting feature, and all outgoing calls will only display the SAME number.